Orders are processed and shipped in 2-3 business days + an additional 3 days due to COVID 19.
Orders are processed pending availability and credit verification. Orders placed on Friday after 2:00pm US (Eastern Time) will begin processing on the following Monday. Dior Bella will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Delivery time does not include Sundays or holidays.
Please note that at this time www.diorbella.com Dior Bella does not offer express shipping. Dior Bella does plan on making this a shipping option in the near future. Thank you for understanding.
We do our best to ensure the timely delivery of all orders. When selecting free shipping or international shipping options, please bear in mind that we only provided an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe. Once your purchase ships you will receive shipping and tracking details where you will be able to track your package. INTERNATIONAL SHIPPING: See International Shipping Page
If you don't absolutely love your new purchase, you may return your item(s) within 30 days in the original country and division of purchase. All items must be in original, new, unworn, undamaged and unaltered condition with all tags attached (including the return tag on dresses, rompers and jumpsuits) and accompanied by your receipt.
Merchandise for return must be returned within 30 days of receipt.
returns are refunded via store credit in the form of a DIOR BELLA E-Gift Card. DIOR BELLA does not issue store credit for the original shipping charges.
Please follow this link to Request Return. READ FULL RETURN POLICY
Give us a shout if you have any other questions and/or concerns.
Email: firstname.lastname@example.org email@example.com
Our mission has always been to make women feel confident and beautiful through the clothes they wear. With everything going on in the world, finding a place for clothing and fashion during a crisis can be difficult as our collective conscious shifts towards looking after our health and loved ones, and this time of uncertainty has inspired us to take a deeper look at what matters and inspires us most— which is you, our valued community.
We are experiencing a slight delay in processing returns. This may cause a delay in processing a return payment to your account.
COVID-19, There are some shipping delays due to COVID-19 as shipping partners put safety measures in place for both staff and customers.
Dior Bella is now manufacturing consumer grade masks, to make sure everyone has access to these masks to help prevent the spread of coronavirus. You can currently preorder our top selling mask styles, and we will continue to ship these out as fast as we can make them.
With the current state of COVID-19, we want to reassure our customers that we are taking all necessary steps to ensure the safety of our customers and employees, including following public health authority recommended guidelines.
Our warehouse team is taking numerous preventative steps to avoid the spread of the virus, including conducting high frequency deep cleaning and sanitization processes, working in staggered shifts and taking breaks in separate break areas and observing increased social distancing practices. The company has also made disinfectant wipes, hand sanitizer, masks and gloves available and required organization-wide for increased personal protection.
In addition to the safety and sanitization procedures listed above, we are also requiring employees to wear gloves when they come into contact with any products or internal packaging materials that will be received by customers.
In order to comply with government measures regarding COVID-19, country import restrictions have temporarily halted shipping to the following countries: Afghanistan, Barbados, Bonaire, British Virgin Islands, St. Eustatius, Saba, Cayman, Colombia, Comoros, Cuba, Curacao, Ghana, Greenland, Guinea-Bissau, India, Iraq, Laos, Libya, Madagascar, Mauritius, Mayotte, Nepal, Nigeria, Oman, Rwanda, Sao Tome and Principe, Seychelles, Somalia, South Africa, Sri Lanka, East Timor and Uzbekistan
We deeply apologize for the inconvenience and thank you for your patience.